CARDWELLS ESTATE AGENTS: WINNERS OF THE 2024 – 2025 BRITISH PROPERTY AWARDS FOR BEST LETTING AGENT IN BOLTON
Cardwells Estate Agents, a trusted and long-established name in the property industry, has been crowned the Gold Winner for Best Letting Agent in Bolton for 2024 – 2025 by the British Property Awards. This prestigious recognition reflects the dedication, expertise, and exceptional service provided by the team at Cardwells Letting Agents Bolton. Their commitment to excellence has set them apart, ensuring both landlords and tenants receive outstanding support and guidance.
THE IMPORTANCE OF THE AWARD
The British Property Awards are highly respected within the industry and are designed to highlight estate and letting agents that consistently go above and beyond for their clients. Unlike many other awards, winners are selected based on comprehensive mystery shopping evaluations, ensuring an unbiased and genuine reflection of service quality. These assessments examine all aspects of customer interactions, from responsiveness to professionalism, ensuring that only the highest-performing agencies receive recognition.
For Cardwells Estate Agents to achieve this award is a remarkable accomplishment, demonstrating their unwavering commitment to delivering top-tier service. Their ability to maintain excellence throughout the mystery shopping process highlights the dedication of their team in providing a seamless and professional experience for landlords, tenants, buyers, and sellers alike.
ANDREW CARDWELL ON THE WIN
Andrew Cardwell, Managing Director of Cardwells Estate Agents, expressed his pride in the team’s success:
“Having our small, family-run business recognised as the Gold Winner for Best Letting Agent in Bolton is an incredible honour. This achievement is a direct result of the hard work, dedication, and ‘can-do’ attitude of my colleagues. They are the real winners here – their commitment to customer service and professionalism has made this possible.
While awards are fantastic, what matters most to us is happy clients. We pride ourselves on delivering a first-class service to everyone we work with, from landlords and tenants to buyers and sellers. This award is a wonderful validation of our efforts, and I couldn’t be prouder of the team.”
CONTINUING SUCCESS IN THE INDUSTRY
This latest accolade follows Cardwells’ previous success in winning the Gold Award for Best Estate Agent in Bolton just a few months ago, further cementing their reputation as a leading estate and letting agency in the region. Their ability to consistently deliver excellent results across different aspects of property services showcases their well-rounded expertise and client-focused approach.
LOOKING AHEAD
Cardwells Estate Agents remain dedicated to upholding the highest standards in the property market. Their focus on personalised service, expert market knowledge, and strong client relationships ensures they continue to be a leading choice for those looking to buy, sell, rent, or let in Bolton, Bury, and beyond.
If you’re looking for a trusted, award-winning estate and letting agent in Bolton, get in touch with Cardwells today.
Cardwells Estate Agents Bury – 0161 761 1215 – [email protected]
Cardwells Estate Agents Bolton – 01204 381281 – [email protected]

Cardwells Estate Agents: Winners at the 2024 – 2025 Northwest Regional Estate Agent Awards
Cardwells Estate Agents, a well-known and respected name in the property industry, has proudly secured the Bronze Award for Estate Agents in the Northwest at the 2024 – 2025 regional awards. With branches in Bolton and Bury, Cardwells have built a stellar reputation for their high level of service, local expertise, and strong commitment to customer satisfaction. This prestigious award highlights the exceptional quality of service provided by the Cardwells Estate Agents team, and the accolade marks a significant achievement in their ongoing success.
The Significance of the Award
The 2024 – 2025 Northwest Regional Estate Agent Awards are a highly anticipated event within the industry. These awards celebrate excellence, recognising estate agencies that demonstrate exceptional customer service, professional standards, and an unwavering commitment to providing a top tier experience for buyers, sellers, and landlords. What sets these awards apart from others is their reliance on mystery shopping experiences. This means that the winners are not chosen based solely on reputation or client feedback but through real, unbiased evaluations of their service. Secret shoppers pose as potential clients, testing how well estate agents respond to their needs and questions. This process ensures that only those with the highest standards of customer care and professionalism make it to the top.
For Cardwells to win this award in the regional competitive field speaks volumes about their dedication to offering an outstanding service. They were thoroughly assessed throughout this process, and their consistent commitment to excellence in client care was evident from start to finish.
A Remarkable Achievement After the Bolton Estate Agent Competition
Before achieving this regional Award, Cardwells had already proven themselves by excelling in the local estate agent competition for the best estate agency in Bolton. Their remarkable performance in this highly competitive environment demonstrated their ability to stand out among other estate agencies in the region. This local recognition laid a solid foundation for their success in the wider regional competition. Being named a regional award winner, especially after the local competition, solidifies their position as one of the best estate agents in Bolton and one of the best estate agents in Bury.
Client Centric Service with a Focus on the Local Market
Cardwells Estate Agents have earned their reputation in Bolton, Bury, and beyond through their customer focused approach. The team consistently puts the needs of their clients first, whether they are helping first-time buyers, seasoned investors, or families looking to sell. Their deep local knowledge of the Bolton and Bury property markets ensures that they can provide tailored advice and accurate valuations. The award is a testament to their ability to build strong relationships with clients, offering a seamless experience throughout the entire buying, selling, or letting process.
The agency’s expertise in these regions—rich in history, diverse communities, and strong transport links—has enabled Cardwells to provide insightful guidance on everything from property trends to market movements. As part of the Northwest estate agency scene, they have earned the trust of their clients, consistently going above and beyond to meet their needs and their opinion on the property market is frequently sought out by media and journalists.
Looking to the Future
Cardwells Estate Agents’ Award at the 2024 – 2025 Northwest Regional Estate Agent Awards marks just one of many milestones in their journey of excellence. While the award is a significant achievement, it is only the beginning. The team at Cardwells remains focused on continually improving their service, maintaining their position as a trusted estate agent in Bolton, Bury, and the surrounding region. They are dedicated to delivering exceptional results, ensuring clients continue to receive the highest levels of service in a competitive market.
Conclusion
Winning the Award at the 2024 – 2025 Northwest Regional Estate Agent Awards is a proud moment for Cardwells Estate Agents. The accolade is particularly impressive given that it was earned through mystery shopping experiences, underscoring the agency’s commitment to service excellence. Their success follows a strong performance in the local Bolton competition, setting the stage for their regional triumph. As Cardwells continue to serve clients in Bolton, Bury, and the wider Northwest, they remain dedicated to providing a seamless, professional, and client-focused experience, backed by their deep local knowledge and innovative approach to estate agency. This recognition is a testament to their hard work and ongoing commitment to being the very best in the industry.
Cardwells Estate Agents Bury – 01617611215 – [email protected]
Cardwells Estate Agents Bolton – 01204381281 – [email protected]

Cardwells Estate Agents Win Three Prestigious Property Awards
Here at Cardwells Estate Agents, we’re thrilled to share some exciting news: we’ve clinched not one, not two, but three prestigious awards, reaffirming our commitment to excellence in the property industry!
Bolton’s Best: Leading the Way in Lettings and Estate Agency
We’re over the moon to announce that Cardwells Estate Agents Bolton has been honoured with the titles of “Best Lettings Agents in Bolton” and “Best Estate Agents in Bolton” at the esteemed British Property Awards. Additionally, we’re humbled to have been recognised as the Best Independent Local Estate Agency in Bolton 2024 by the SME Business Elite Awards.
This achievement holds special significance for us as it marks the fifth consecutive year of winning the Gold award for Best Estate Agents in Bolton, alongside retaining the Lettings award for the second year running.
Building Trust, Creating Legacies in Bolton
Since our inception in 1982 by Richard Cardwell, we’ve been dedicated to fostering trust and delivering expertise in the Estate Agency market. Under the leadership of Managing Director Andrew Cardwell, we’ve become synonymous with excellence in the Bolton and Bury property markets.
Our journey has been defined by our unwavering commitment to upholding high standards and building lasting relationships with our clients. Over the years, our friendly yet professional approach has resonated with sellers and landlords alike, earning us the trust of multiple generations within families.
A Testament to Our Team’s Dedication
We owe this remarkable achievement to the dedication and hard work of our incredible team. Their relentless pursuit of excellence and unwavering enthusiasm to serve our clients have been instrumental in our success. We’re immensely proud of each member of our team and honoured to have them represent the Cardwells family name in business.
The recognition from the British Property Awards and SME Business Elite Awards underscores our commitment to delivering exceptional service and exceeding customer expectations.
Get in Touch with Cardwells Estate Agents
If you’re looking for award-winning service or have a property to sell or let, we’d love to hear from you. You can reach out to us at 01204 381281 or drop us an email at [email protected]. For more information, explore our website at www.cardwells.co.uk.
Don’t forget, we also have an office in the heart of Bury, located at 14 Market Street. Feel free to give us a call at 0161 761 1215, email [email protected], or browse our website to learn more.




Best Estate Agents in Bolton
We’re delighted to announce that Cardwells Estate Agents have been identified by GetAgent as the Top Performing estate agents in Bolton and the top performing estate agents in Bury! GetAgent are an estate agent comparison website that collates property data directly from the Land Registry, Rightmove and Zoopla to help homeowners make an informed decision on which estate agents perform best in their area. This is assessed against 3 core performance metrics: Percentage of the original asking price achieved, average sale times, and the amount of properties listed in the past 6 months.
On the basis of these metrics against their performance, Cardwells Estate Agents are currently Top Performers in BL1, BL2, BL3, BL4, BL6 and BL7 in the Bolton area, and in BL9 and M26 in Bury! This distinguishes them as being within the top band of estate agents nationwide based purely on their performance, demonstrating their commitment to provide their customers with superb service, backed by their decades of experience in the Bolton and Bury areas.” Jean-Pierre Ombregt, GetAgent
Managing Director, Andrew Cardwell; “It is lovely to be recognised in this way in both Bolton and in Bury where we have town centre offices, and are the areas that we are proud to call home. All the credit must go to my wonderful colleagues whose hard work and commitment to our clients, particularly during these exceptional times, has been absolute. I’m incredibly proud, and very lucky, to work alongside such wonderful professionals who are not only outstanding in their work, but also lovely people. They each deserve this public recognition of their superb efforts and achievement. Perhaps this is indicative of why so much of our work comes from kind customer recommendations.”
If Cardwells Estate Agents can be of service to you too, please call:
Cardwells Estate Agents Bolton on 01204381281, [email protected]
Cardwells Estate Agents Bury 01617611215, [email protected]
According to figures supplied by www.rightmove.co.uk Cardwells Estate Agents agreed the most sales in the year of 2020 in all of the postcodes that are detailed in the Bolton area below. These include the BL1, BL2, BL3, BL4, BL5, BL6 and BL7 postcodes. It was lovely to be recognised as such a high achieving estate in Bolton by Rightmove. This is indicative of the hard work of our wonderful team, despite this being such an extraordinary year for everyone.
The Best Estate Agent in Bolton and the Best Estate Agent in Bury!! (according to GetAgent)
Cardwells won the British Property Awards in 2019 & 2020 for the best Estate Agents in Bolton.
Our team based in Bolton town centre performed outstandingly throughout the extensive judging period, which focused on customer service levels and was assessed through mystery shopper experiences.
The British Property Awards provide agents across the United Kingdom with an invaluable opportunity to compare the service that they provide in comparison to their local, regional and national competitors. Thus, they are awarding the accolade to estate agents and letting agents who go that extra mile to provide outstanding levels of customer service.
British Property Awards 2019 – Winners of Best Estate Agents in Bolton!
Andrew Cardwell, Managing Director, says “We are delighted to win The British Property Award for our Bolton office. It’s a great honour to be seen as the best in the Bolton area, particularly as the criteria was based upon customer service and was assessed by mystery shopping experiences. To win is a superb achievement and a great recognition for the superb work of our property sales and letting teams. Richard (Cardwell, founder) and I are extremely proud of each and every colleague and how hard they work. We all understand that the priority is to look after our clients best interests, and this is just as important today, as it was when we formed in 1982. It is a privilege to work alongside them”.
Robert McClean from The British Property Awards says; “Cardwells Estate Agents have shown fantastic customer service levels that they have demonstrated across a prolonged period of time. They should be proud that their customer service levels provide a benchmark for their local competition. And, have also been entered into our Regional & National awards to be announced later this year”.
What it takes to win the British Property Awards 2019
The British Property Awards were created by a dedicated team of former estate agency owners who believe that the industry is unfairly judged by some consumers, due to the shortcomings of some estate agents. A recent poll indicated that just 25% of consumers trust Estate Agents, making it the second least trusted profession. The Awarding body believe that agents who provide a fantastic service and go that extra mile for their clients, should be rewarded and highlighted for their endeavours. Estate agents are assessed against a set of 25 criteria points, most of which are often overlooked by the consumer and certainly overlooked before they decide to get in contract with an estate agent.
We’ve also won the silver British Property Award for the Best Estate Agents in North West (Manchester)
The British property awards do not charge to enter, this ensures maximum participation, the team personally mystery shops every estate agent against a set of 25 criteria to obtain a balanced overview of their customer service levels. The judging criteria is comprehensive and explores different mediums, time frames and scenarios to ensure that estate agents and letting agents have been rigorously and fairly judged.
Need help selling or renting a property?
Then contact Cardwells Estate Agents. Our award winning agents cover all areas across Greater Manchester and Lancashire and can be reached on 01204 381281.