Cardwells Estate Agents Reflects on an Exceptional Year in 2019!

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Cardwells Estate Agents Achieves Hat-Trick of Awards in 2019

Cardwells Estate Agents had a remarkable year in 2019, securing nominations for three prestigious awards. They were recognised in two categories by the British Property Awards – Estate Agents (Regional) and Estate Agents in North West (Manchester) – as well as receiving an award from the UK Property Awards for Best Estate Agency in Greater Manchester. Their exceptional level of customer service, evaluated through rigorous judging processes including mystery shopper experiences, led to them clinching all three nominations. Upon learning about these accolades, Andrew Cardwell, Managing Director of Cardwells Estate Agents, expressed his delight, stating, “It’s been wonderful for the company to be acknowledged as not only the best estate agent in Bolton but also the top estate agency in Greater Manchester. While we understand that such awards are subjective, we are immensely proud of our colleagues. Richard (my father and founder of the company) and I have always known that our colleagues are the best in the industry, not just in our region. We appreciate their excellence and consider ourselves fortunate to work alongside them. The credit for these awards belongs entirely to them. Everyone in the firm is thrilled, and this recognition is a testament to their hard work and unwavering high standards.” In addition to winning the UK Property Awards for Best Estate Agency in Greater Manchester, Cardwells also received gold for Estate Agents in Bolton and silver for Estate Agents in North West (Manchester) in the British Property Awards. The UK Property Awards form part of the International Property Awards, which encompass regions such as Asia Pacific, Africa & Arabia, The Americas, and Europe. These awards honour outstanding projects and professionals in the industry. With over 200 entries scrutinised by a judging committee chaired by four UK Lords and over 80 industry professionals, the competition was fierce. Stuart Shield, President of the International Property Awards, remarked, “Once again, United Kingdom property professionals have excelled in every single category. I eagerly anticipate seeing how many coveted ‘World’s Best’ titles the UK can achieve against the strong global competition in December.”

Celebrating Excellence in Estate Agency

The British Property Awards are renowned for their inclusivity, as they do not charge for entry, ensuring maximum participation, with an average of 90% of local agents taking part. Nominees, including Cardwells, underwent assessment based on 25 different criteria, providing a comprehensive evaluation of their customer service levels. The judging process was meticulous and thorough, covering various mediums, scenarios, and time periods to ensure fair and rigorous assessment. Robert McLean from The British Property Awards commented, “Our awards have been specifically designed to be accessible to all agents, eliminating common barriers to entry, such as cost, to ensure maximum inclusivity. Our award scheme also eliminates any opportunity for bias or manipulation. If an agent receives one of our awards, it is solely due to the exceptional customer service levels they have consistently demonstrated over an extended period. Cardwells should take pride in the fact that their customer service sets a benchmark for their local, regional, and national competitors.” It has been an outstanding year for the entire team at Cardwells, based in Bolton! Winning three awards for their exceptional customer service demonstrates the effectiveness of their teamwork. If you’re in the market to buy or sell a property in Bolton, Bury, Manchester, or the surrounding areas, Cardwells Estate Agents is the agency for you.

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